Summary of SERVICE QUALITY MANAGEMENT

SERVICE QUALITY MANAGEMENT

Nama MK : SERVICE QUALITY MANAGEMENT

Kode MK : BD6307

Kredit (sks) : 3

Semester : VI

Prasyarat : -

Deskripsi Mata Kuliah

Mata kuliah ini membahas konsep, strategi, dan praktik manajemen kualitas layanan dalam konteks bisnis digital. Mahasiswa akan mempelajari teori dan metode untuk mengidentifikasi, mengukur, dan meningkatkan kualitas layanan guna memenuhi kebutuhan dan harapan pelanggan dalam lingkungan bisnis digital yang berubah cepat.

Teacher: 1032300629 Firda Meisaroh, SE., MM.
Enrolled students: 21

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Calendar

Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
		No events, Wednesday, 1 October No events, Wednesday, 1 October	No events, Thursday, 2 October No events, Thursday, 2 October	No events, Friday, 3 October No events, Friday, 3 October	No events, Saturday, 4 October No events, Saturday, 4 October	No events, Sunday, 5 October No events, Sunday, 5 October
No events, Monday, 6 October No events, Monday, 6 October	No events, Tuesday, 7 October No events, Tuesday, 7 October	No events, Wednesday, 8 October No events, Wednesday, 8 October	No events, Thursday, 9 October No events, Thursday, 9 October	No events, Friday, 10 October No events, Friday, 10 October	No events, Saturday, 11 October No events, Saturday, 11 October	No events, Sunday, 12 October No events, Sunday, 12 October
No events, Monday, 13 October No events, Monday, 13 October	No events, Tuesday, 14 October No events, Tuesday, 14 October	No events, Wednesday, 15 October No events, Wednesday, 15 October	No events, Thursday, 16 October No events, Thursday, 16 October	No events, Friday, 17 October No events, Friday, 17 October	No events, Saturday, 18 October No events, Saturday, 18 October	No events, Sunday, 19 October No events, Sunday, 19 October
No events, Monday, 20 October No events, Monday, 20 October	No events, Tuesday, 21 October No events, Tuesday, 21 October	No events, Wednesday, 22 October No events, Wednesday, 22 October	No events, Thursday, 23 October No events, Thursday, 23 October	No events, Friday, 24 October No events, Friday, 24 October	No events, Saturday, 25 October No events, Saturday, 25 October	No events, Sunday, 26 October No events, Sunday, 26 October
No events, Monday, 27 October No events, Monday, 27 October	No events, Tuesday, 28 October No events, Tuesday, 28 October	No events, Wednesday, 29 October No events, Wednesday, 29 October	No events, Thursday, 30 October No events, Thursday, 30 October	No events, Friday, 31 October No events, Friday, 31 October

SERVICE QUALITY MANAGEMENT

SERVICE QUALITY MANAGEMENT

October 2025